Re: Pull Out Keyboard not functioning
I would try pulling apart the control panel and reseating the keyboard. We have had a few newer 525s where the control panel cable has disconnected itself. Reseating the connection has resolved the...
View ArticleRe: Windows 8.1: OfficeJet Pro L7590 printer problem & I CANNOT completely...
You seem fairly savvy in troubleshooting so I would suggest checking out the installation logs on your machine for more info. HP has taken up the habit of creating Install logs on a machines %Temp%...
View ArticleRe: Windows 8.1: OfficeJet Pro L7590 printer problem & I CANNOT completely...
John, Thanks for your reply. My savviness is definitely open to question, at a minimum. I think your comment about whether it's worth it to get to bottom of issue is worth considering, especially if...
View ArticleM4345 will not update firmware
A client of mine has 5 M4345 mfp's. The newer ones, built around 2010, will accept the 48.306.1 firmware upgrade. The older models (which have parallel ports, not USB ports) are at firmware level...
View ArticleRe: M4345 will not update firmware
There were two different models of the 4345. The first was just a plain 4345 and the second was the M4345. The firmware is different between the 2 models. The link below is the firmware for the older...
View ArticleRe: Ink System Failure
I'm in the same boat. Those steps didn't help. Haven't even had the printer 12 months. It worked for a short while after the black cartridge was replaced and then this.Also why are there no numbers to...
View ArticleLaserJet Pro m425dn calibration?
Just replaced formatter board due to no communication over LAN port. Unit now says it cannot calibrate.Have upgraded to current firmware, message persists. Ideas?
View ArticleHP 2320FXI mfp
Hi I am trying to locate a part for a HP 2320FXI MFP printer. The part is a white nylon leg/elbow type bracket that connects the pick up Assembly (Pickup Assembly RM1-4839-000CN) to the main body of...
View ArticleRe: LaserJet Pro m425dn calibration?
Super NVRAM initializationA super NVRAM initialization restores the product to the “generic product mode” in which it arrivedfrom the factory. This means that you will have to reset the language and...
View ArticleRe: Windows 8.1: OfficeJet Pro L7590 printer problem & I CANNOT completely...
I see a few issues from reviewing your logs. First there are a few 1603 errors posted when referring to your HPZInstall. 1603 errors normally mean that the .msi does not have permissions to run on...
View ArticleRe: HP-PSC 1317 all-in-one problem
Hi, thanks for the suggestion. I'll try all you suggest and get back here with the result. BM9
View ArticleRe: M4345 will not update firmware
THANKS!!!! I knew there had to be someone who knew the difference. I will give it a try. Thanks again.
View ArticleHP Officejet Pro X476 - Fax-transmission-Log
hello,it is possible to printautomatically the fax log from a HP Officejet Pro x476 ?So far I couldonlyfinda manualpressurethat lists thelast 30transactions.I want print the log automatically after 30...
View ArticleRe: HP Officejet Pro X476 - Fax-transmission-Log
A few users in my company are wishing a feature like this too. Would be a really great idea. In my case, the users prefer a PDF-File sent per mail instead of a automatical printed log.
View Articlex476dw freezes
Hello, I have seen a few posts covering sporadic freezes of the printer and all pointed to a "new" firmware. Unfortunately these posts are from 2013 and the firmware evolved. I now have the...
View ArticleM476dw Scan to PC problems
I'm currently configuring a new M476dw that is connected via ethernet only to local homenetwork. Everything seems to work fine, but I cannot get the "Scan to PC" functionality running. Neiter it will...
View ArticleRe: Officejet Pro 8600 Printing scale is not accurate
I have MS Office 2013 and HP 8600 and I can't print greeting card "envelopes" size 5 3/4 x 8 3/4does anyone know how to fix this?
View ArticleRe: LaserJet M476 lacks Device Toolbox (Embedded Web Server) documenation
There is a public document on the EWS features,...
View ArticleRe: LaserJet Pro MFP M476 dw - offline issue with 4 computer wireless network
It is possible that the wake events need adjusted. You can check these through the EWS. To get to this, you can type the IP address in your internet browser. Go to the System Tab and Ecosmart...
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