OfficeJet 8620 can't enable web services/connect to internet
Trying to turn on eprint for a small office (4 users). setup printer, hooked to ethernet LAN. Connectivity settings on status report says "Online". I've updated the firmware to FDP1CN1416AR Here's...
View ArticleLaserjet Pro 300 color MFP M375nw spots on page
I have a LaserJet Pro 300 color MFP M375nw. Recently it has started making a splotchy line just to the left of center on the page. It looks like a spot of dirt has gotten on a roller somewhere, but all...
View ArticleRe: LaserJet Pro m425dn calibration?
Thanks. Did this already but tried again. Ran through the product setup again, but eventually end at the same place-- unit is not able to calibrate.
View ArticleRe: Laserjet Pro 300 color MFP M375nw spots on page
Is this when printing or when copying. If copying, then check the glass on the left side as you probably have a little speck of dirt which will cause the line. If only when printing a test page or...
View ArticleHP LaserJet Pro 200 color MFP M276nw Wireless option is gone!!!
I have a HP LaserJet Pro200 color MFP M276nw. The blue lit wireless icon used to stay on steady and all was fine for quite a while, then the Blue icon would start flashing like it lost it connection...
View ArticleX476dw accurate positioning of printing
I am trying to print Avery labels on this printer and i cannot get them accurate. the positioning varies depending if i use tray 1 or tray2.The labels drift from top to bottom so that they may be in...
View ArticleRe: Windows 8.1: OfficeJet Pro L7590 printer problem & I CANNOT completely...
Ah so you completed a OS update. That could certainly be the problem. Windows is notorious for failing to migrate over its programs when allowed to automatically update itself from one version to the...
View ArticleRe: Windows 8.1: OfficeJet Pro L7590 printer problem & I CANNOT completely...
I think today I will try the Windows 8 "Refresh" option. That will delete all programs I've installed which were not acquired through the Windows store or already on the computer at time of purchase....
View Articlem425dn stuck on initializing
Hello all, I've got a cutomer with an M425dn that keeps getting stuck on initializing. We've updated the firmware, replaced the formatter/fuser, then replaced the entire machine. The customer just...
View ArticleRe: M476dw Scan to PC problems
Make sure your DNS settings are set. I belive i've run into this problem before and I'd forgotten to set a DNS.
View ArticleCM 8060 - Networksaving wont work
Hello,my english is not the best, but I hope you can help me :-) I need to scan a document and it should be saved to our WinXP PC. The webinterface say´s allways Folder not found, but I don´t know how...
View ArticleRe: Alignment Failed and no black ink- hP PHOTOSMART 6510
I have the same problem. It is very aggravating. Where is the answer? I have a HP Photosmart C410
View ArticleLaserjet Color Pro 200 mfp m276nw
The guy that worked here prior has left. When he set up my equipment He used a PASSCODE on my computer... PLEASE if anyone knows how to unlock the PASSCODE please contact me. ...
View ArticleRe: Laserjet Color Pro 200 mfp m276nw
Restore the defaults on your printer. Reconfigure and leave out the passcode or pick a new one. If the restore defaults function does not wipe it out then use the NVRAM/Cold Reset technique.
View ArticleRe: CM 8060 - Networksaving wont work
Uninstall and reinstall with the latest update from http://support.hp.com. A fresh network installation of the HP software should rebuild all the printer connections that you need to support the Scan...
View ArticleRe: m425dn stuck on initializing
Initializing is a booting proceedure. Getting stuck while booting can suggest a power failure with the power supply. Have them try plugging directly into the wall outlet and see if the problem can be...
View ArticleRe: X476dw accurate positioning of printing
If the paper is printing at a slight angle then that would suggest that the rollers are slipping on the media. This can happen when using smooth or glossy media like labels. To fix the problem you...
View ArticleRe: HP LaserJet Pro 200 color MFP M276nw Wireless option is gone!!!
I think you got this figured out. Somehow the non wireless firmware was loaded on your printer and thus you broke your wireless functionality. I would try reloading the same NW firmware on HP's site....
View ArticleRe: How do I re-establish the ability to print documents from my computer?
First thing to try is a simple uninstall and reinstall of your printing software. You can download the latest version for your computer Opperating System at http://support.hp.com. Once you have the...
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