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Re: m4345 mfp smtp ssl issues

 Indeed something seems to be broken as the test passes in the web interface but when you click on the Email button on the control panel the printer attempts to do a PTR dns lookup of the gmail server...

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Re: SCAN TO EMAIL, LJ M5035 IMAGE SWITCHING TO THE RIGHT AND GIVE BLUE...

Could the firware update solve the problem? Here is the configuration pages.

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Re: m4345 mfp smtp ssl issues

 I've got it working by using the reverse lookup address of the IPs returned by smtp.gmail.com. This is using the latest firmware 48.306.1 and it also worked with earlier releases as I was testing a...

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Re: m4345 mfp smtp ssl issues

cjhow, There is only one screen where you input these settings from the web interface, Digital Sending > E-mail Settings The configuration for E-Mail Server under Settings is for alerts and/or...

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Re: HP LaserJet 400 colorMFP M475dn failure! PLEASE Help...

I'm afraid that it will not help at all, but you can try anyway:remove all the toner cartriges and put them inside again

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Re: HP LaserJet 400 colorMFP M475dn failure! PLEASE Help...

Try a factory reset from the service menu.

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Re: hppschlnch.exe error on startup

I've got same problem on my Windows XP.This is mine workaround I've discovered by playing with windows registry.Here is what you need to do to get rid of this annoying error message dialog: 1) put this...

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Re: HP Officejet Pro 8600 Plus & Windows Server 2012 R2 Issue

Thanks for the suggestion, but this did not work.  I think it's a driver issue but cannot find a driver that is compatible with Windows Server 2012 R2.

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HP-PSC 1317 all-in-one problem

Hi, I have an HP-PSC 1317 that works fine (prints and scans) with my Dell desktop running MS XP with SP2. However, when I plug it into any of the USB ports on my Del laptop running MS XP with SP2 it...

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Re: Laserjet Pro 400 CE863A printing .pdf files - no blank lines

I found a kind of solution: I tried different things: 1. Firmwareupdate - no result 2. I recognized that only 32Bit WIN7 Machines are facing this Problem. In our Office 3 32 Bit Machines. Two 64Bit...

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Re: HP Officejet Pro 8630 randomly prints status reports

Try reset to factory settings

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MFP M475dn firmware problem

I was upgrading the firmware over the network on an MFP M475dn using the firmware upgrade utility. A user power cycled the printer during the process and now the printer powers up and displays "Ready 2...

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Pull Out Keyboard not functioning

Hello professional colleagues, I have an interesting issue and I was wondering if anybody else has run into this.   The 'pull out' keyboard on my HP MFP M525 printer isn't working.  Has anybody else...

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Re: m4345 freezes up when attempting to authenticate email address via smtp...

I would check with HP on this one.  Firmware related issues can still be supported long after the actual warranty of a printer is expired.  They certainly do like to know when they push out a new...

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Re: Laserjet M1212nf Scan to Network Folder

It should be able to.  Check out page 98 of the 1212 User Guide for more info on the scanning options:http://h10032.www1.hp.com/ctg/Manual/c01760651.pdf You shouldnt have to but HP would suggest...

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Re: Scan Skewed / Slanted / Rotated on OfficeJet 7610

If the problem only happens in Photoshop then its a Photoshop issue.  Contact Adobe for support. Otherwise scan your images using the HP utility.  Once its saved to your machine then open it up in PS...

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Re: HP CM3530 digital sending issues

Whenever a printer is network connected and a user desires to scan to a network resource then credentials are going to be needed.  The only exception is when you happen to set up destinations that do...

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Windows 8.1: OfficeJet Pro L7590 printer problem & I CANNOT completely...

I posted this late last week in the consumer section and have received no replies or comments.  I am hoping for better luck here.  I think, though I'm not certain, if I could COMPLETELY uninstall all...

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Re: HP-PSC 1317 all-in-one problem

The symptoms you are reporting here sound like your XP Laptop has multiple instances of the same printer installed.  When you connect the printer the computer gets confused about which instance you are...

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Re: MFP M475dn firmware problem

NVRAM Reset for HP Color LaserJet m375/m475:1. Turn printer off2. Touch and hold the right arrow and the cancel button3. Turn the printer on4. Release the buttons when the message "Permanent Storage...

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