Re: 276DW Driver causes job to abort
Hi af9797, I am your friendly HP Expert and today is our HP Expert Day. To get the print job printed successfully without disruption, you may need to configure the following setting here. 1. Open the...
View ArticleRe: Does Heartbleed affect OfficeJet Pro 8500 or 8600 or Laser 9800?
HP has released a security bulletin regarding heartbleed issue. Please refer to below link....
View ArticleRe: HP officejet Pro 8600 Plus installed at Windows 8.1
Please refer to below forum post which has detailed steps to resolve various issues with Windows 8.1...
View ArticleRe: No FAX report after re-dail Officejet X476
Hello Hendril, The "Scan and Fax" method setting is not permanent and you have to select the setting for every fax job, unless you select "Set as Defaults". The fax report will only print the image if...
View ArticleHP Laserjet 3050 PCL5
Hai Hello. We are using HP Laserjet 3050 PCL5 (3-in-1) in our office. THe problem is i can't find how to scan legal size paper. In the "document sizes" option after i clicked "start scan", there is no...
View ArticleRe: Laserjet CM1312nfi ready and attention light both flashing
Please help! I am having the same issue, ready light and warning lights both flashing, no buttons work and the screen is blank. I am computer illiterate. Is there something to download to try and...
View ArticleRe: HP Color Laser Jet 2840
HI, As of now we do not have a complete printer sofwtare for 2840 on Win 8.1 OS. However, you can try installing the UPD only for Printing purpose. Download URL : LINK You can download HP Universal...
View ArticleRe: HP Photosmart C6180
Hello, Please click HEREto access steps that should resolve the issue.
View ArticleRe: Insufficient memory
If this error message is only while printing PDF files, please try this. Print command from PDF file, Select Advanced option and select "Print as Image" and select OK and try printing.
View ArticleRe: Double-sided scanning to m2727nf
Hi, M2727nf printer has only Print/Copy Double sided. Scan is not a Double sided option on this printer unit. You can refer the Data sheet attached for the same.
View ArticleLaserJet M525 - Communication Lost
Hello, After completing the most recent firmware update (20140529) one of my 525s is displaying an error message:"Lost Communication (device (-) Control panel) Turn off then on..." This error message...
View ArticleRe: LaserJet M525 - Communication Lost
Reseat the USB cable at the control panel (requires removing the control panel) and the USB connection at the formatter.If this does not resolve the issue, check the formatter heart beat light to...
View ArticleMFP M425 Change printjob priority (Fax/regular print outs)
Hi togethr I would like to set up so that when the printer has an incoming fax in the same time a user could print. Right now we have to wait until the whole incoming fax transmission is done....
View ArticleRe: LaserJet M525 - Communication Lost
Done. The printer is not currently displaying the error after my previous attempts to reboot. Heartbeat light seems nice and stable at the moment. Will have to see if the reseating the USB cable on...
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Laserjet M525 - General Address Book Services Error
Hello, I have multiple M525s in my fleet that are all reporting the same error message on the Event Log:"General Address Book services error" After performing the latest round of fimrware updates to...
View ArticleRe: HP cm3530 scanner problem
Fixed. The ribbon connector emerging from the scanner unit going into the scanner SCB is THE problem. This ribbon is rather cheaply made with the metal foil connectors "printed" or "glued" onto the...
View ArticleProblem with scanning to a samba-share (MFP M525c)
The access to our file-server is a little bit limited:We have success if we use the ip-address:\\192.168.100.xxx\testshareNo success, if we use:\\servername\testshare\\servername-alias\testshareThe MFP...
View ArticleRe: HP cm3530 scanner problem
Excellent discovery, thanks for sharing your details with us! I wouldnt normally analyze a connection that closely and would have missed that defect. I'd assume a replacement connection ribbon would...
View ArticleRe: Problem with scanning to a samba-share (MFP M525c)
Not a Samba guy but I'll take a stab at this . The problem sounds pretty simple. Either the printer does not understand your DNS/WINS results or how to properly querry a machine on your network....
View ArticleHP Laser Jet Pro 400 MFP 425dn faxes black pages out
This MFP is used stand alone only as fax and copy. It functioned well for about a year. Recently the fax developed a peculiar problem. The pages are faxed out completely black. Interestingly, if a copy...
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