Re: My Printer Keeps Restarting
Hello, first I would take the machine off the network, flash the latest firmware to the printer, run some internal test prints. Then I would connect to the network and see if the error comes back. If...
View ArticleRe: Printing to wrong paper tray/Tray Lock function does not work (Officejet...
Hi, Is the driver installed locally on the client computer or a server? If it is on a server, install it locally and try printing that way. If you could, share screenshots of all the taps on the...
View ArticleRe: X576dw MFP tray selection & paper size
Hi, I have not try this, but it might work 1- Set the driver to print on A4 as default2- Make sure the paper selection on the printer (Paper Size and Paper type) are set correctly.3- Set tray 2 as your...
View ArticleRe: X576dw MFP tray selection & paper size
Hi Mike G,Thanks for your input.I have just tried this and now A4 works, but A5 wants to print from Tray 2 which is the A4 size.Any ideas?
View ArticleRe: X576dw MFP tray selection & paper size
Hi, Are you selecting A5 size on the software?BTW. What software are you using? Best regards Mike G
View ArticleRe: X576dw MFP tray selection & paper size
Hi Mike G,The software is setup to automatically choose paper size I believe. It is a custom program for our workplace. It automatically needs A5 paper, however, other programs such as Word normally...
View ArticleRe: Scanner Error 12
sum time is come the saim massage error 12. how is solv this problum mechion is purchase in 6month
View ArticleRe: Office Jet Pro x476 - Extreme slow printing
I have used and been still using original HP "ColorLok" paper (plain A4) with this printer. The printer was configured for plain paper over the web interface, the driver also. The printer has been...
View Articlehp 476dn installation software will not install
installing hp 476dn full solution software on second computer in network and it will not complete. Will not allow me to select discovered hp 476dn printer.
View Articlehp 476dn software will not install
HP 476dn software will not install on second computer on hardwired network. Will not allow me to select discovered printer to complete installation.
View ArticleOffice Jet Pro x476 - Fax transmission protocols getting printed on wrong paper
After upgrading a X476 from firmware "LWP1CN1409BR" to "LWP1CN1432DR", all transmission protocolls are coming out from the wrong tray. This is the setup of the trays Tray1: DisabledTray2: Pre-Printed...
View ArticleRe: Printing to wrong paper tray/Tray Lock function does not work (Officejet...
Thought I'am the only guy who has this problem, cause 80% of all x476 in my company are having exactly the same weird problem. Tray1 is locked over the web-interface (printer is successfully ignoring...
View ArticleRe: Office Jet Pro x476 - Fax transmission protocols getting printed on wrong...
I would contact HP directly on this one. Firmware related issues can only be resolved by them. If you can find anything out then please share it with the rest of us as it sounds like it will be a...
View ArticleRe: hp 476dn software will not install
Thanks for posting a zip of your logs. That helps us quite a bit. Checking your hpbsciInstaller.log it seems like that machine is having a hard time identifying the local printer instances. Since it...
View ArticleRe: Can't send faxes from computer t HP Color LaserJet CM1312 in Win8.1
Errors around 96% usually mean that the installation cannot find the printer objects that it wants in your printers and faxes folder. In my experience that is a result of a Universal Print Driver...
View ArticleRe: Scanner error 6: HP LaserJet Pro 400 color MFP M475dw does not get...
Rattling of any kind is never a welcome noise. Something is broken in your scanner assembly and will need to be replaced. The good news is that your printer is fairly new and may still be covered by...
View ArticleRe: HP LJ M3035 + HP CLJ CM4730 Cannot scan to Server 2008r2/2012r2
Review the security on the destination folders used on the new servers. Once you get the security figured out then everything will work. Chances are that your default security settings are blocking...
View Article400 MFP Scanner
My 400 MFP is suddenly giving me a pop-up window saying 'Windows Fax and Scan cannot run as it cannot access your documents folder. Please ensure that Windows Fax and Scan can access that folder.'Can...
View ArticleRe: HP LJ M3035 + HP CLJ CM4730 Cannot scan to Server 2008r2/2012r2
Thanks for your response, Unfortunately I have already tried to open it up for writing to "Everyone", both on the folder itself as well as the share. And the printer has the Domain Admin account as...
View Article