Re: LJ Pro300 color MFP M375nw. Power cycling, displays "49 service error -...
Looking through the previous threads I checked the PCs in the same room as the networked printer by disconnecting them one at a time from the network. When I disconnected one particular PC the problem...
View ArticleRe: LJ Pro300 color MFP M375nw. Power cycling, displays "49 service error -...
After further investigation I disconnected the PC's on the same network one at a time. One in particular seemed to stop the problem. I had the user show me the print queue for this printer and there...
View ArticleHP Officejet Pro X476dn
We have an HP Officejet Pro X476dn in our office set up for network printing. However, one of my users who has a Lenovo Yoga with Windows 8.1 for some reason keeps losing connectivity to the device. I...
View ArticleRe: HP Officejet Pro X476dn
Disconnect the network cable from the printer then try using the GUI. this will let you know if you have an IP conflict.
View ArticleRe: LJ 700 color MFP M775z loses settings after reboot
It sounds like the battery is not keeping the settings in memory.
View ArticleRe: hp color LaserJet 9500 MFP send to network
Was a resoultion ever found to your issue
View ArticleAll-in-one 2840 scanning with Adobe - looks washed out
I have a Color Laserjet 2840. Scanning function will work to scan bitmap. With adobe, no luck. A smeared diagonal lined image is all I EVER get. HP was not helpful. I bought a new Epson. I will...
View ArticleOfficejet 4620
Hello, I just bought a Officejet 4620 multi function device and apart a lot of issues with ePrint not working at all, which I really don't care about, I am facing a strange problem. When I first...
View ArticleRe: LJ 700 color MFP M775z loses settings after reboot
I don`t think that those settings are saved in the RAM. If it would be like that, the printer should lose every customization we made. There must be something terribly wrong with the devices since we...
View ArticleRe: HP Officejet Pro X476dn
We have static IP's on all devices in the network. So an IP conflict is not the issue.
View ArticleRe: M475 receiving a 54.2100 BD Error
I have the same problem with a customer.Installed it 2 weeks ago, when scanning several pages using the ADF, the printer stops and needs to be power cycled.In the log we have the error 54.2100 BD Error
View ArticleM5035 Copy Light Scans Normal or Copy Normal Scans Dark
Hello, I was wondering if someone can help me. I have a weird problem. I can copy normal, but then my scans are Dark, but if I adjust my Background Cleanup & Sharpness, then I can scan normal, but...
View ArticleRe: Officejet 4620
Try updating the firmware.http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?cc=us&lc=en&product=5191646It sounds like you have a corrupt file in the operating system.
View ArticleBlack line across paper when making a copy
I have a new Officejet Pro X576 and when I make a copy from the automatic feed I am getting a clean black line across the page. Very frustrated. Any suggestions/fixes
View ArticleRe: ADF Jam - No response to ticket
Hello, what is the error code? Also, how is it jamming? Could you describe the jam, or maybe send a screen shot?
View ArticleRe: Black line across paper when making a copy
Hello, have you tried cleaning the glass? It is possible there is something might on the glass like a spec of ink or dust. Now are these lines going down the page vertically? Or horizontally? If it is...
View ArticleRe: HP LaserJet Enterprise 500 color MFP M575 30.01.41 after boot
Hello, also before ordering the board, try reseatting the connectors to the scannor board. Best case you can get it up and running after that, plus maybe you might not have to order the board. How long...
View ArticleRe: M1212nf trouble with MS Excel 2013
Dear John! Thats me, topicstarter (suddenly from another account). Thank you for reply.I was trying Universal Driver 5 and 6, but they didnt work with 1212 (there is a message appears when i try to...
View ArticleQuestion about how to keep track of user copies on the M880z Multifunction...
Hello, our company is looking to purchase the M880z Multifunction Printer. We would like to know if it is possible to keep track of the user who is making copies and the quantity (Reporting). Because...
View ArticleRe: LaserJet 100 Color MFP M175
Start by upgrading your firmware.http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?cc=us&lc=en&product=5076465
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