More than likely the formatter has gone bad and needs to be replaced. Only suggestion I can give is to remove the right side cover and the formatter is located towards the rear on that side. Also if a fax model the fax card is located above the formatter. Make sure all the connectors going to the formatter and fax module are secure. Play close attention to the ribbon connector between the formatter and the fax module. If not in secure it can cause a 49 error.
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