We just put the formatter board back in....and as of this moment and for 5 consecutive minutes :-))) the printer is functioning without any problems. Yahoo!!!
Thank you so much. That was really fun!!
One little remaining snag in case we have problems:
when my co-worker detached the last black & red set of wires (the one on the long side of the board that runs alongside the fax board), instead of pulling the white plastic insert out of the plastic casing that was attached to the board, he pulled too hard (I guess) and disconnected the casing from the board entirely.
That was not an easy point to re-connect. In fact, for now we have it awkwardly scotch-taped in place. Do you know how essential that connection is ? Is there a way to properly re-connect it? Or we just won't worry about it til we have further problems....
Thanks again,
Terri