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Re: mfp M476dn "going offline"

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Morning, thanks for your reply.  It is completely random when the printer "disappears".  There is no duplicate IP as I have a reseveration for it included in my DHCP service.  

 

I have engaged HP, they updated the firmware but that didn't solve the problem.  I now have a local tech assigned and he is waiting for parts then I expect he'll be swapping out the board or maybe even the entire device.

 

I will post the results once they are known.


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