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Re: no paper error message

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J4580 all-in-one    No paper error despite having a nice stack of good paper. I have rebooted, removed and re-inserted the stack of paper, turned the machine off and on, etc.

   "Copy" seems to find paper and the test print and indexing worked after I changed the black ink cartridge.

   Maybe part of the problem is that I am also "deleting" a file in the queue. It has been "deleting" for hours, despite rebooting and turning the computer off and on.


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