Hello,
I have been having an issue with my HP CM8050 MFP, the issue is, when the web wipe gets to about 50% used, the printer will throw a C4.0101 devie failure (web drive motor stall) error. If I put a full web wipe in the MFP, the error does not occur.
Since nothing seems to be bad when a new web spool is installed into the cartridge, what could be the cause? I have a hard time believing my 3 half used web wipes are the reason the printer is throwing this error.
Please help with this, I am at a loss. Thank you.