Curiously, as a result of posting the messages, HP have awarded me with a commendation:
"Congratulations, ClaxtonHouse!
As the result of your contributions to the community, you have earned a new rank. Your new rank is Advisor.
We appreciate your efforts and hope you will continue to be an active member of the community.
Thanks!
The HP Enterprise Business Community Team"
Should I laugh or cry? I have only ADVISED them of their software incompatibility......