Hello,
I bought this printer because it was listed under your Business printer on your website with business feature and I quote from your website. Moreover the product is listed in the Small and Medium business section of your website.
"•Print professional colour marketing materials for up to 50% lower cost per page than lasers with an e-all-in-one engineered for business printing.[1] Keep business moving with fast print and scan speeds, and advanced mobile printing features.[3]"
Now, your support department is passing the buck around and no one seems to want to provide me with a solution. I am not happy as I having been trying to get some support for this issue for the past few days now.
The issue is I am trying to connect the printer to our wireless network which is setup with WPA2-Enterprise authentication RADIUS server and PEAP Protocol as indicated to be supported as a business printer with this feature on your HP website before I bought it. However, when I get to step 3 of the Wireless connection wizard of the printer as see in the attached.
I am not sure of what I need to configure on this page for the following:
Server ID:
Encryption Strength:
Printer Certificate: (What is the difference between this and the CA below?)
Certificate Authority (CA) Certificate:
Also, I can't find any documentation for setting this up correctly on the HP website.
Best Regards,
Abby