I've had a HP5610 for a few years but used it primarily for printing and faxing. attempted to scan documents to pdf and was directed to reload HP Solution center. Have done so twice and each time it installs without a problem. However when i click the Picture or document scan buttons i get the folowing error message:
'A required software component was not found or was improperly installed. Reinstall the HP Photosmart software that came with the device, and try scanning again.'
extenbded error information: 8, [(8,0,0)]
any suggestions as to what else i can try?