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All in One 6250 - Scanning problems

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Hi

 

Only had this printer a week and everytime I go to scan something it comes up with an error message saying it is not connected to the computer and isn't installed correctly.

 

I have tried the scan doctor and gone through all the troubleshooting facilities and it always comes back as being fine.

 

This is very frustrating because I have to keep re-booting the computer for it to be recognised and I don't expect to have to do this as I have had a few all in ones before and never had this problem.

 

Can somone please help??

Thanks

YL


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