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Striations in color printing (Officejet 4630)

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I just set up my new all in one Officejet 4630 and i print my own greeting cards on matte paper and  I noticed faint striations in the photos i add to the cards, and its also on regular copy paper although more faint.  Doesn't seem to appear on glossy color prints.  Called HP and we aligned the printer, cleaned the printheads twice and they were supposed to have the H/W person call me.  Any suggestions to clear up?  I saw a review on PC mag that noted the same issue.  


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