I have no issues printing BW or documents that use little color. However, when I try to print a full color image the print comes out distorted (please see attached PDF file attached to this thread). I have tried the following but am still not able to correct the problem.
- Had HP machine do a self clean before each print.
- Tried to print on multiple types of paper.
- Adjusted the color options on the setting from default to HP color correction, RGB settings, and multiple other settings.
- Turned off the printer, unplugged it, then restarted after an hour.
- Performed a driver update.
- Performed a software update on computer.
- Tried to print from PDF and Word Document.
- Printed directly to the printer using USB connection and tried to print using network connection.
All of the above options never fixed the issue. I am also using the originoal genuine HP cartrages which are very expensive and I am not able to fix the problem after many tries.
Anyone else have this issue? Can anyone help?
Thanks