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x476dn print error message then lockup

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Our printer this morning after attempting to receive a fax was showing a white screen saying the press the button to shutdown, and the "buttons" around the screen were also lit. After pressing the button, the printer automatically restarts and everything seems alright until the printer starts acting like a print job was sent to it. The output door opens and then it flashes a blue screen wth the following code B8098A24 and then goes to the white screen that we found it on earlier.

 

We have restarted multiple times, and we also tried a restore to factory defaults. Nothing has resolved the issue. Sometimes it tried to print this mystery job with 10 seconds of starting up, sometimes its closer to 60.

 

Really at a loss with what to do with this thing. Been a great printer, but if this is the lifespan of the thing, we may go elsewhere if it has to be replaced.


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