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Re: Laserjet M525f frequently stops printing faxes

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There has been a firmware update in Jan 2013, version 2201074_229181  dated 16 Jan 2013.  

We've had the same problem on M4555 and M575 printers as well. 

 

I have not heard of any problems with our lone M525 after this firmware update but cannot confirm it is corrected.

 

I spoke with HP support engineers in March 2013 explaining this issue specifically on our M4555 and was given a beta firmware version which helped but did not completely correct the issue.  They told me at that time that they were working to release a new firmware "in the near future" that would fix this issue but I have not seen the firmware released yet.


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