Hey,
We got quite an annoying problem at your company.
We have a M3035 and a CM4730 that we're using to scan to network folder, and the network folder being on a Server 2012r2, and the files received on the server is at 0kb. Trying to solve this, we upgraded both printers to the newest firmware: 20140722 48.306.1 on the M3035 and 20140723 50.286.1 on the CM4730.
This update did not solve the problem in question, so we installed a Server 2008r2 as destination, but even here the files became 0kb. And our next step was to install a Server 2003 as destination, and this works.
But Server 2003 is way to old to have as a storage area, and we need to have all our servers up to date using 2012r2.
Are there any fixes for this problem?
P.S. This thread has been moved from Printers - LaserJet to Multifunction and All-in-One. -HP Forum Moderator