I saw there is new firmware and was hoping to fix the problem with the firmware update since I need to run that anyway. I used the full software solution driver downloaded from HP site to install the printer and what I installed is the same as on the HP site. I was hoping to avoid uninstalling and reinstalling the printer because I don't want to lose the scan profiles. But, I'll go ahead and see if I can save the profile and do an uninstall and reinstall of the printer too.
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