Hi John,
Thanks for the post.
A quick question.. When you say "clean up tth computer" , do you mean uninstall the HP driver software, run scrubber and re-install the HP software? I have done that. What else should I do ?
I have no idea what processess/services are running that control the scanning operation. I am running XP SP3. What would I need to re-install and how?
Thanks in anticipation.