Tuesday 17 June 2013:
Further email from HP:
"This is in regards to your chat regarding the HP LaserJet Pro 500 color MFP M570dw Printer. For reference, your Case ID is 4646865779.
This is further to communication you had with HP Level 2, we have been informed that there is there is a newer updated fax fix patch getting release. It will be available in one or two business days.
We will communicate with you once we have the update. Thank you for your patience."
WHICH BEGS THE QUESTION: WHY DIDN'T THEY GEY IT RIGHT THE FIRST TIME?
