Thanks again for replying.
I decided to take a look at the firmware and downloaded the latest one from HP for this printer. When I ran it I got a message about it not being applicable and the printer was greyed out in the selection list.
Since this issue effects multiple workstations and our First Server I decided to take a look specifically at the Word settings.
I combed through the various options available looking for anything relevant but couldn't really see anything. I decided to print another test page with various colours from Word and this time is worked... We have no idea why, since we don't think anything has changed since we last tried, other than switching the driver to the PCL6, 5 and PS versions and then back again to the Pro 8100 driver...
So it appears to be working now, though we have no idea why... I hate that :/
Thanks for your suggestions anyway, much appreciated :)
I decided to take a look at the firmware and downloaded the latest one from HP for this printer. When I ran it I got a message about it not being applicable and the printer was greyed out in the selection list.
Since this issue effects multiple workstations and our First Server I decided to take a look specifically at the Word settings.
I combed through the various options available looking for anything relevant but couldn't really see anything. I decided to print another test page with various colours from Word and this time is worked... We have no idea why, since we don't think anything has changed since we last tried, other than switching the driver to the PCL6, 5 and PS versions and then back again to the Pro 8100 driver...
So it appears to be working now, though we have no idea why... I hate that :/
Thanks for your suggestions anyway, much appreciated :)