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My Cm2320nf always reboot while the network cable is plugged

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Dear All,

I have a stonge problem with my CM2320nf Color laserJet.

 

Some one reported my, the printer always reboot. After investigation, I observed the printer reboot while a job is printing. If I remove the nwtrok cable the printer does not reboot and it's in stand by mode.

 

In order to know who is pirnting a bad document,

1) I disconnect the network cable from the printer

2) I setted the printed IP address on a Unbuntu PC

3) I open a terminal I lunch the command : #sudo tcpdump -i eth0 port 515, in to check who is sending a job

4) Form my PC, I sent a job and I could see in the command, that my job is received my the Unbuntu.

5) Then I wait 3 days to see who is trying to print on the IP printer. Result = No body sent a job to the printer from the 3 previous days

 

Then I reconnect the ethernet cable, and the printer reboot after displaying "printing document" :smileyfrustrated:

 

I also did a "permanet storage init" and reconfigure the printer, but it did not help.

I also tryed with another network cable, but it did not help.

I am sure that no job are sending to the printer, from a desktop.

 

Why the printer, continualy reboot while the network cable is connected to the printer? Keeping in mind apparently no job is sent from a laptop or desktop from my group???

 

Many thank for your help.

Cheers


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