I have already tryed this I even set the printer to factory default before attempting a new install to no avail. I just installed the latest firmware update also not help. I run "HP Print & Scan Dr." after taking your suggestion and it still says I do not have the full install software even though I do for sure now (it tells me that after I choose "Fix Sanner"). Well I do have other fax machines but to bad I can't get this to work I have only had it for 6 months. Funny the original install went great no problems . Then I changed modems to a fast lattest withATT and scanner isn"t wireless anymore. Then I decided to go back to a previous system setup using GHOST backup system. That is no problem but same results with the printer. So that's what I'm runing now the backup system it was much faster on the internet. This 56meg modem sspeed is not much better than my old 2wire 256 at 12 meg download speed (ATT).
Please I have one more problem maybe you can help take a look at my post for printer (ink) the HP2500C I need the original BIOS for the printer ever since I added an updated bios with postscript it fould it up the printer is still good it just needs it old BIOS back (I never thought to save the old one before installling the new ) never dreamed of this problem.
The pictures show the model and sER #.
Thqanks RomanIIII