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B209a port mismatch

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When I try to print over the network to my HPB209a, the job appears in the print queue but doesn't print.  Eventually, it indicates that an error has occured.

 

I tried running the HP Print and Scan Doctor. It told me that there was a port mismatch and that I needed to restart the computer, then run the Scan Doctor again. I did these things, and it said it was unable to resolve the problem and that I should contact HP Customer Care.

 

Any suggestions? Thanks in advance.


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