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Re: HP laserjet pro 400 425dw scan issue

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John Getzke wrote:

If all of the pages are getting fed through but do not appear in your final document then your pages are sticking together.

 

Consider switching paper types to something that is a little more friendly to feeders.  You might also wan to look up some paper storage best practices/tips and see if you can impact the problem.


They are not sticking together, as I can see every one is getting scanned.For example I have paper 1 and 2 (1 have front and back) and the result in the scanned PDF is only paper 1 front and 2. So paper 1 is scanned but not on the back. And 2 side scan is active.

 

 

In fact some times the exact same papers are scanned correctly.  I don't think the paper is the problem. Do you think of some other problem?


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