megasec's solution does not work and is not simplified...a good tech can simplify......just go to start and type in services.msc and hit enter....much faster...and easier...both of my services already had the following settings....This problem has NOTHING to do with WIA people!
...This system was just setup brand new fully updated win764sp1....i did try not using usb3.0 ports...nope...usb cable is good tested that...I opted to not load all the 1million MB-3 hour- download hp bloatware...i just loaded drivers so maybe that is it...i will find out...so far there is no solution for this problem.