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many netwok printer are freezing while connect them to network

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Dear Support,

 

we have several network printers and photocopiers, the problem is that all the printers are freezing when connect them to network,

we have some HP printers and others. with the same problem.

 

we tried several solution: the printers are working fine when connect them to a normal hub with laptop.

is there is a virus that may affect these printers.

 

This is the job that we received and block the Copier each time we connect to network.

The receiving and the Memory led are always blinking also just after connect the machine to network.

 

 

 


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