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Problem setting up scan to email on LJ 300

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I have a client with an HP Color Laserjet 300 MFP M375nw.  I set up a scan to email for one employee and it worked fine (after a lot of testing and tring different things).  However, I can't get other employees set up at all, despite using the same configuration information!  How can I resolve this?

 

The problem appears to be SMTP authorization, though I am 100% positive I'm entering the right credentials.

 

 

P.S. This thread has been moevd from Laserjet to Multifunction and All-in-One. - Hp Forum Moderator


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