Hi,
I just bought a HP ENVY 4500 printer. It is using WiFi to connect to my network.
Inside the package there is a disc which I can install the software. However when I am installing the software, it always says the printer is not found. Please advise a solution.
For your info, before I am intsalling the software from the disc, my computer can detect the printer. I can printer from MS Office and my iPhone.
Many thanks
P.S. This thread has been moevd from HP Designjet ePrint and Share Multifunction and All-in-One. - Hp Forum Moderator