Hello, I have a HP Laserjet 4101mfp and has e-mail capabilities. This use to work years ago, but last year (or maybe two) it has not. I have tabled this problem long enough and finally able to work on it after all this time. So here is what I have
Here is a screen shot of the sending option. I have Comcast as my ISP. Now I thought the issue is with Comcast and the printer; meaning maybe Comcast changed ports and in the 4101mfp you cannot change ports (I am not sure of this though)? So I tried a free company called SMTP2GO where you can use their gateway server to send e-mails from anywhere. I entered their smtp and same results. My error is this
If I use the panel on the printer I select "Send Options" it waits and then comes back "gateway not responding". If I use the Comcast smtp, same message. I don't know what has change or whats going on, it just appears that the printer is trying to establish a connection to either Cocmast or SMTP2GO and it just ends there.
What I have at my home is this;
3 computers, Windows 7 64-bit Pro
Printer is HP Laserjet 4101mfp (networked) with static IP address
Router is Netgear WNDR4700
Cable modem
ISP is Comcast
I don't know where to go with this or what to fix. Maybe if someone here knows what is going on with my printer; they can let me know what other settings I can check and to also fix this issue I am having. I want to be able to send scanned documents using my e-mail addresses located within the printer address book. As mentioned it use to work back in the day, but now it does not. Anyone have any ideas? Thanks