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Re: HP 3030 scanning from device and software and with Acrobat

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As you can see from my reply below, I followed your instructions exactly and reported back.  Since I hadn't heard back from anyone, I thought it might be best to do an uninstall of the laserjet 3030 software and a fresh install.  I did it from my original disc and downloaded and installed all drivers. 

I still get the same error message: 

When I try to scan from device, I get Error Message saying "Scanning error cannot connect" on the face of the device.

 

When I try to scan with Adobe Acrobat the device gives an error message saying "Scanning error cannot connect" on the face of the device. 

 

I would like someone to contact me.  Thanks.


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