Hello, you can always try a full disk clear, same process as the partial, and load firmware. Also, try powering on the machine off the network, see if it comes to ready, at the same time, clear the print queue. When you say indefinitely what number have you let it get up to before turning it off? Had that happen to me once but machine came to ready with a scanner error, in which case I powered down the machine and reseated connectors to the scanner control board.
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