We just received a HP 476DW Officejet Pro printer and when I'm trying to go through the set-up I get an error saying that there is a problem with the ink or the printer (0x6100000b).
I've tried unplugging it, but HP support mentioned that the printer might just be cold (we are in Michigan and it is freezing here). The ink cartridges are definitely cold, printer feels room temperature to the touch.
Is this a real problem with setting up the printer?